MacUpdate Support

Frequently Asked Questions

How do I create a MacUpdate account?

Creating a member account on MacUpdate couldn’t be easier. Simply head on over to and choose “Sign in” in the top right corner of the page. If you have any issues while trying to create your account, please restart your internet browser and try again.

How do I delete my MacUpdate account?

You can request to delete your account and personal data on this page GDPR. Your account and data will be deleted after a 30-day period. You may cancel the request to delete your data for the first 14 days after its submission.

How to reset my MacUpdate password?

On the Forgot Password page enter your email and we will send you a reset link.

How to submit my app to MacUpdate?

Please use this page to submit new software for inclusion on MacUpdate, or to modify an existing listing. All submissions will be reviewed by our content specialists and reviewed for accuracy and completeness.

Why wasn’t my app submission accepted on MacUpdate?

Reasons for not getting listed are potentially very broad. Typical software that doesn’t get accepted on MacUpdate include:

• Dashboard widgets that are simple counters or countdown functions.
• Search widgets that load the browser the instead of loading the results inside the widget itself.
• Static picture or decoration widgets, or any widget that doesn’t have functionality.
• Pre-alpha applications that seem very unfinished, as if they were a first build of “hello world.”
• Apps that aren't related to macOS, such as Windows, Linux, Android, iOS apps.
• Pornographic material
• Spyware
• Viruses
• Commercial applications without a downloadable demo.
• Applications that exist only to duplicate a function already met by the default Mac OS.
• Applications that lack an English translation.

These are a brief representation of some things we don’t accept on MacUpdate. The list could be much more complex so if your submission doesn’t show up on MacUpdate in a timely manner, please contact us and inquire why. We only ask that you do this the same day your submit the program, otherwise our memory may fail and we won’t remember your submission.

If you still face any issues, feel free to contact our support team: