I have used Presentation Prompter for over six years. I am impressed with a few things. First, Nick Buratovich is always updating the software making it better multiple times during the year. Next, if you have a problem, Nick has and continues to provide excellent customer service whether explaining why you are having a problem, giving you solutions to your problem, or changing the software. He does these in an extremely fast time frame. You are not just buying the software, but superb customer service as well. Highly recommend the software unless you live in the Bay Area. I don't need more competition.