VisuMind for Mac

I'M ONE OF THE CUSTOMERS THAT GOT RIPPED OFF TOO. I've started to read these technical jargon 'posts' that the company has used as it's excuse to invalidate the legitimate purchase of this software. The 'net' doesn't sleep, and reputation is EVERYTHING. We paid GOOD MONEY for the software, and it no longer works! PERIOD!!! Now, WHY would any reasonable person, PURCHASE IT AGAIN!?? I don't like being ripped off, and I TOO will continue to write, and leave negative reviews, You've doubled the price, with no consideration of EXISTING customers... Your CEO, is a dumb ass. and will wind up LOOSING more than he THINKS he'll gain. There are other apps, very similar, and ALOT more trustworthy! GOOD LUCK!

IMPORTANT AND FINAL UPDATE ADNX is now TinyBinary. https://www.tinybinary.com A new version of this app is available with a new name: tinyBrain. It's a FREE upgrade for all customers who purchased or converted a license between January 2016 and May 2016. Older licenses will continue to work forever and we do not force any customer to upgrade to the new version. We also continue to sell this old version for the convenience of some customers. https://www.tinybinary.com/apps/storeadnx Finally, as we really and sincerly care about customer satisfaction, we have another big news to share: if you had a problem with a license that was disabled in the past due to miscommunication and errors made from us, we are also offering a FREE license for the new version of the app. Just contact us our new support team with the proof of purchase. It's a new start with improved quality, new goals, new services ! Enjoy !

No three ways about it. Customers purchased licenses through an ADNX partner bundle and ADNX depreciated the licenses post purchase. In case you don’t get it, the customers are the victims here. So only two ways about it: Was the customer sold a full license by a partner unauthorised to do so, or was an authorised license depreciated by ADNX after the partner legitimately sold it? ADNX, simply publish for affected customer consideration the licensing agreements that were entered into between ADNX and its partners (such as Macupdate), as ADNX either approved the bundle sales of the original non time-limited version licenses, or it didn’t. Google KOINGO. Notwithstanding, the claim that ADNX “had no other choices” other than to cancel and re-issue time-limited subscription licenses after purchase is, quite simply, a lie. The licenses sold and purchased in partner bundles were NOT time limited, yet ADNX unilaterally chose to make them so after customer purchase. ADNX could have simply honored the licenses as sold and, by its own statement of claim below, taken a 0.2% hit on licensing income from the current version. That 0.2% loss was a “choice” ADNX declined. Instead, ADNX chose to rip-off the customers who legally purchased ADNX software in a bundle, and make the customer the victim by depreciating their licenses after they had made their purchase. That was the “choice” that ADNX made. As with the KOINGO fiasco, your disagreement with Macupdate does not give ADNX the right to unilaterally cancel or depreciate legally purchased licenses. The issue appears to be that either ADNX or its partners have not honored a licensing agreement, which has led to the victimisation of the customer (again, shades of Koingo). ADNX, were Macupdate or other partners acting in good faith in selling the bundled non time-limited licenses? If so, reinstate all licenses, unrestricted as they were when advertised and sold. Or was ADNX misled by Macupdate or other partners in terms of bundled licensing? If so, you have grounds (as does the customer). But you seem to have obtusely claimed everything BUT that the licenses were not valid as sold. I am on the fence, but it appears that either ADNX or its partners sold full licenses under false pretence. I honestly don’t care, except for the fact that what I purchased has now been stolen from me. ADNX can clear this, and its reputation, up by simply and clearly stating partners had no authority to bundle the full non time-limited licenses that ADNX subsequently revoked. However, if a partner had the authority, and ADNX decided to retrospectively revoke all pre-2016 licenses that had already sold in bundles, then ADNX needs to honor (and reinstate) those licenses, as they were not sold with a version license expiry date. Last, your claims that I created this account simply or solely to trash your company is libelous. I created this account some time ago, well before you revoked my licenses. Also, despite your earlier claims to the contrary, I have been in direct contact with ADNX to complain about your unilateral depreciation of my legally purchased non-time limited licenses. ADNX simply claimed the sale of time-limited licenses is the right of the developer. And that it is. However, the revocation ‘bait-and-switch’ of already purchased unrestricted version licenses to force them to a 12 month subscription is not. So, which is it? Did ADNX not honor the licenses it agreed that partners could sell, or did a partner not honor the licensing agreement it had with ADNX? Again, in case you don’t get it, the customer is the victim here. No three ways about it. Customers purchased licenses through an ADNX partner and ADNX depreciated those licenses after purchase. So only two ways about it: Were customers sold full licenses by ADNX partners when not authorised to do so, or were legally authorised licenses depreciated by ADNX after customers purchased them? Don’t fill your response with ten paragraphs of obtuse distraction. Just answer the question: Did I and other purchasers of ADNX-partner bundles: (a) Purchase an ADNX authorised non-time limited license as was advertised, or (b) Purchase a license that was not authorised to be sold by ADNX. Thank you

All very interesting about the Macupdate adware, but I think you will find most Macupdate users are aware of this travesty. But more importantly, you (ADNX) stole my license. ADNX has repeatedly stated it will no longer post here. Yet it continues to repeatedly post, forcing all comments other than ADNX’s off the landing page. Below the landing page is a minefield of disgruntled customers who had their legally purchased licenses revoked without warning by ADNX. No licences “expired”, as you claim. They were unilaterally (and without warning) REVOKED. By ADNX. I did NOT upgrade my software from the whole-of-version software that I legally purchased. ADNX conversely, revoked my license, and then stated “A new license is mandatory to use the new 2016 versions of our apps”. To repeat, I did not upgrade my software. I was not using the “new 2016 versions’ of ADNX’s apps. But when the software phoned home to ADNX earlier this year, the company unilaterally revoked my whole-of-version licences that had been legitimately purchased in Macupdate Bundles, and tried to force an all-or-nothing transfer to a time-limited 12 month ‘subscription’ license. Without warning, ADNX revoked all pre-2016 licences forcing them to re-register, and on re-register, sought to force a 12 month subscription on any licences previously purchased in bundles. That is reprehensible conduct. As I stated earlier, this reeks of the Macupdate-Koingo licensing fiasco. And ADNX needs to immediately restore full unlimited licences to all software legally purchased through Macupdate bundles.

UPDATED STATEMENT FROM ADNX When people are not happy, they say it. When they are happy, they rarely say it. You can read some bad reviews about our policy with our licenses on this page. It's a fact, we disappointed some customers: less than 0.3% actually but they had a strong voice using this service to express their bad mood. Talking about facts that were not even accurate. What we learned about this experience? Any opinion matters and customer satisfaction is always a top priority even if the customer is wrong or had a bad experience because of partners. What we had done to fix the issue? We offered an extended license for one more year to all licenses with problems. It only concerned 0.3% of our customer base but we had to do it. We apologised many times and we can do it again here if it was not enough. What was the origin of the problem? It's too long to explain the technical points and most people will not understand but the mess was created by macupdate service and they never apologise for it. Our main fault was to trust macupdate services. We tried to fix the issues in many ways and may be not the correct ones at the beginning. Every human learn from mistakes and can make mistakes. What do you think about macupdate ? You can see below this post an interesting article from a blogger that you should read. Macupdate service seems to install adwares without your authorisation. Our last message will be for developers: do not trust macupdate team. They will sell you the idea that you can make a lot of money with them. It's just false and we have more than 5 years of experiences with them. If you want : try it one time one of their service and you will see how disappointing the level of sales will be. This service is already almost dead because of the success of the Mac App Store. We only got 1.3 % visitors per month from macupdate website. It's nothing. Anyway, we wish good luck to macupdate. They never replied to us and we think it's just weird. We just think that they should treat developers with more respect. They have a business because of us. THE CONCLUSION Any human learn from mistakes, any human do mistakes. Even the ones behind macupdate ;-)