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HomeBusinessScreenSteps

ScreenSteps for Mac

Create visual training lessons in PDF or HTML format.

$239.00
In English
Version 4.5.0
2.8
Based on 5 user rates

ScreenSteps overview

With ScreenSteps you can create a knowledge base your customers love. Help customers successfully use your product by providing better learning resources. The creation and maintenance of user documentation becomes a simple process with ScreenSteps. In turn these assets enhance enablement tools and speed customer and employee onboarding. ScreenSteps enables you to create visual user documentation, including articles, how-to guides and manuals. Further, it allows you to build a knowledge base for easy organization and maintenance. This way, you're encouraging self-service among your customers and improving efficiency on both sides.

The published price is the per-month cost of a subscription. View full pricing info.

What’s new in version 4.5.0

Features
  • The "Create Article" dialog now supports the settings for a site that specify a default article template and the requirement to use a template for all new articles.
Changes
  • The Help > Suggest a Feature menu option will now open a web page where you can submit a support ticket with the feature request.
Bug Fixes
  • When creating a new article using a template the article type is now locked to the type assigned to the template.

ScreenSteps for Mac

$239.00
In English
Version 4.5.0
Write a detailed review about ScreenSteps

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2.8

(94 Reviews of ScreenSteps)

  • Comments

  • User Ratings

Mindplay
Mindplay
Feb 27 2019
4.1.0
0.5
Feb 27 2019
0.5
Version: 4.1.0
Crazy old fashioned app with a crazy pricing.
ylluminate
ylluminate
Nov 11 2016
4.0.1
0.0
Nov 11 2016
0.0
Version: 4.0.1
A MONTH? So Clarify still must be the preferred version for lighter / intermittent users?
Damian Weiss
Damian Weiss
Aug 6 2014
3.0.8
0.0
Aug 6 2014
0.0
Version: 3.0.8
Warning for all previous users of ScreenSteps 2.9: I just got a mail from the developers of ScreenSteps and Clarify. They say, Clarify 2 was the upgrade path for both Clarify 1 customers as well as ScreenSteps 2 users. As good Clarify 2 may be, its features are far behind from the features offered by ScreenSteps 2.9. So actually, Clarify 2 is a downgrade path for all loyal users of ScreenSteps 2.9. Furthermore, I found no possibility to import lessions of ScreenSteps 2 – so all lessions I made before are lost. Unfortunately, ScreenSteps 3 is a cloud based service with monthly costs of at least 29 $. If I had known that I would never have bought ScreenSteps 2! Now I'm stuck with ScreenSteps 2. As neither Clarify 2 nor ScreenSteps 3 are acceptable upgrade paths for me, I will have to look for a replacement of ScreenSteps 2. Perhaps anybody has any suggestions?
Rochade
Rochade
Jun 25 2014
3.0.8
0.0
Jun 25 2014
0.0
Version: 3.0.8
So sad good apps migrate to cloud based only services. I don't want my data to be stored on any additional 3rd party server especially if it may contain private or customer data. I won't give an application even a try if it can only be used in the cloud - or you have to sign up for a service. This happened to the great "Billings" app so I had to look for a replacement. The same is true for the beloved Screensteps. For me it was the best documentation tool available on the mac. But cloud based means it is dead for me. I have to look for a replacement but as far as I can see there isn't a real competitor on the market so far.
Randy-Crawford
Randy-Crawford
Nov 23 2010
2.8.7
2.0
Nov 23 2010
2.0
Version: 2.8.7
ScreenSteps has certain great advantages that make it worthy of consideration. I can output manuals to a variety of well designed outputs including pdf and html. It integrates with Zendesk which is very important to me. Also, it is cross platform which is very important if your are documenting a product runs on both Mac and Windows. It is very effective and easy to use when it comes to snapping screen shots which are automatically added as steps to an open lesson. This is a very quick and easy process that is seamlessly integrated into the process of using an application while you document it. At the end of a documentation session you are left with a lesson full of screen steps that can be nicely annotated and described with minimal text to produce a clear tutorial that teaches the end user well. Unfortunately, this is where things fall apart. It is extremely time consuming and tedious to reorganize steps into multiple small hyperlinked lessons All the time you save by creating steps easily is completely lost in the editing process. The editing interface is anti-productive. The standard system clipboard is not supported so there is no way to collect steps and improve efficiency using scrapbooks or multi-clipboards. There is no way to handle multiple steps so each step must be individually moved from lesson to lesson in a tedious multi-step process that wastes time and energy. In the end, the process of producing documentation becomes as frustrating and time consuming as it would be without the program. Because this program integrates with Zendesk I will continue to use it but only as a publishing tool. I will develop and organize all the content of my manual with other screen snap tools such as Little Snapper, Skitch and Voila and then move them into ScreenSteps as a final step. If you don't need multi platform or zendesk integration you are much better off with MacSnapper. If the time comes that the developer gets a productive editing interface in place, ScreenSteps could become the best product in the category of documentation development, but until then it is punishing experience to use this product.
Mindplay
Mindplay
Feb 27 2019
0.5
Feb 27 2019
0.5
Version: null
hced
hced
Apr 8 2014
1.5
Apr 8 2014
1.5
Version: null
Randy-Crawford
Randy-Crawford
Nov 23 2010
2.0
Nov 23 2010
2.0
Version: null
Kr8zedkas
Kr8zedkas
Jun 13 2008
5.0
Jun 13 2008
5.0
Version: null
curlypaws
curlypaws
Feb 16 2007
5.0
Feb 16 2007
5.0
Version: null