








(14)
Your rating: Now say why...



| Downloads:9,799 |
| Version Downloads:235 |
| Type:Utilities : File Management |
| License:Demo |
| Date:14 Feb 2012 |
| Platform:PPC / Intel |
| Price: $99.95 |
Overall (Version 2.x):![]() ![]() ![]() ![]() ![]() |
Features:![]() ![]() ![]() ![]() ![]() |
Ease of Use:![]() ![]() ![]() ![]() ![]() |
Value:![]() ![]() ![]() ![]() ![]() |
Stability:![]() ![]() ![]() ![]() ![]() |
+8
Aspartamemsgsuck reviewed on 15 Feb 2012
However, since then they have changed their way of charging for their services and I must add my voice to the complaints about this company and how they have cheated us.
Do not give this company your business. Even if they were to change their system in the future they will never ever get another penny out of me.
+49
Madmacmad reviewed on 15 Feb 2012
Read the other reviews...
Don't waste your Money on this...
They do bad bad busyness...
Damn if this Company was in my Country i would like to visit this Developers to get my Money back...
This is the Dark Side of doing Business...
Stay away from this !!! Trust me...
+6
+37
I purchased Boomerang a few years ago for the flat price of $179. It did a reasonable job on the recovery I needed, and I was happy enough with the purchase.
They subsequently moved to a "per-use" policy, and de-activated, or "banned" my serial number without warning or explanation. My $179 purchase is now useless unless I buy more "quota" from them.
They also have a regular habit of signing up as new users and posting 5-star reviews on this and other software review sites (many of which the MacUpdate staff took down upon notification). Look closer at the real user reviews and you'll find they are universally 1-star and "stay away".
In short: stay away.
+4
+4
Karenk reviewed on 18 Nov 2010
The most non-responsive and purposely evasive company I've ever bought software from.
My disk directory was partially overwritten by a software crash. I downloaded the software to try before buying a license and it listed virtually everything complete with file structure, file names and data size.
I purchased the license and recovered the files only to find out that they were nearly all incorrectly recovered. It "recovers" the file name and appears to have all the data but the applications won't open them.
It doesn't help to try and give it examples of the file types you're trying to recover. It thinks it already knows most types and rejects the working file examples you give it.
Forget trying to get help. Every request for assistance gets the same response: "The answer to your question is in the knowledge base". I asked 3 questions this is their response each time:
If that's true, then at least point me to the article. But it isn't true, it's just a dodge. As others have reported, this company goes out of its way to make it impossible to find them and doesn't respond. They don't even have the courtesy to email you and let you know when they've sent the boilerplate response and closed the question.
Take a look at the knowledge base before making the mistake of buying. Look at how many people are asking for their money back -- all denied of course. Their take is that you can download the program and look at what it can recover so once you purchase it to actually recover the files, you're trying to rip them off. The problem is, the files it recovers are GARBAGE files that the apps can't open and you don't know that until you've bought the program.
I know you're desperate when you've lost data and you might think it will work for you. Listen to the real people who have bought it not the bogus glowing 5 star reviews. Believe me, throwing away your money won't make you feel any better and it won't get your data back -- not with Boomerang.
+2
+6
+3
+6
1. Poor or no customer service
2. You can only contact them via their support ticket system
3. No address listed
4. No phone number listed
5. No email listed
6. Number listed on your credit card statement no longer in service
7. Contact emails Sales, Customer Support, Adam Yates (founder) are bounced
8. Too expensive
9. Support forum has been closed
10. If you complain they may post your name on Cheats-and-Liars.com!
Brought to you by http://www.boomerangdatarecoverysucks.blogspot.com
+1
+6
Based on an analysis of the Boomerang Data Recovery site at http://www.boomdrs.com, here are the best ways to avoid having your customers contact you.
1. No phone number in header
2. No contact primary menu item
3. No invitational text to contact you
4. No "Contact" call to action
5. No phone on contact page
6. No email address on contact page
7. No contact link in the footer
8. No contact link on site map
9. No use of the word "contact" in text on site, ok they do have "Contact our team" which links to a webform
10. No contact page at all!
Bonus Tip - Register your domain name anonymously
If you really are trying to hide, then by all means, don't be an idiot; spring for the extra few dollars to register your domain name anonymously.
From the blog http://boomerangdatarecoverysucks.blogspot.com
+2
Jonbo reviewed on 12 Feb 2010
I urge you people to look at the profiles of the people who are bashing Boomerang.
lexpattison - http://www.macupdate.com/users/lexpattison
+6
+1
+1
Zecol rated on 07 Feb 2012